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Terms and Conditions

View Prices
1: Borrowdale View is operated by Rowley & Rowley Ltd, Flat 2, Oakside Keswick, CA12 5PW
2: Receipt of any deposit monies and/or booking forms constitutes acceptance of all current booking conditions.
3: A Deposit of 30% of the weekly rental is payable. If the booking is made less than 8 Weeks before the commencement of the holiday, payment must be made in full. The balance must be paid at least 8 weeks before the holiday begins. Non payment of the balance when due, will constitute cancellation of the holiday and forfeiture of the deposit. There is a 2% surcharge for payments made by credit card.
4: The Hirer is fully responsible for the property. If there is any damage or items missing from the property please inform us before you leave. It enables us to leave every property clean and fully equipped each week. The hirer must leave the property in the state of cleanliness and general order in which it was found. An additional charge will be made if extra cleaning is required as a result of the property being left in a dirty condition upon the hirers departure.
5: The hire of the property starts from 3.00 pm on the day of arrival until 10.00 am on the day of departure.
6:The total number of people on the booking form must not be exceeded. We reserve the right to terminate Hire immediately without refund if numbers are exceeded.
7: In the course of their duties Borrowdale View and their representatives reserve the right to enter a property at any time. We will try and forewarn you if we require access.
8: If you need to cancel your booking, please let us know immediately and confirm this in writing. If the cancellation is prior to 8 weeks before the arrival date of your stay the deposit and booking fee will be non refundable. If the cancellation is within 8 weeks the full amount of monies paid will be retained by Borrowdale View.
9: If for any reason out of our control, Borrowdale View becomes unavailable you will be informed immediately and fully refunded.
10: Neither Borrowdale View nor the owner of the property accepts liability to any person or member of a holiday booking for any personal injury, sickness, loss or damage to property however sustained or caused, nor for loss or theft of property and/or money. No discounts/refunds will be made for electrical or mechanical failure of any kind, however, we promise to make every effort to have any such failures corrected as soon as possible.
11: Personal belongings are at hirer's risk at all times. NO responsibility can be accepted for loss or damage to any car or its contents.
12: Damages and complaints must be reported to us immediately. When your holiday is over, it is too late to rectify a problem.
13: While every effort is made to ensure that descriptions, advertisements or representations are made in good faith, we will not be liable for any representation made by an employee or by any other on our behalf. No special condition, exception, modification or liability will be accepted on behalf of Borrowdale View unless it is confirmed by them in writing.
14: Pets are welcome and are charged at fifteen pounds per pet, per week or short stay. Take any other kind of holiday and it can cost you a small fortune paying others to look after your pets while you're away. And, after all, why should you have to leave them behind when they're part of the family? Please note certain dog breeds are subject to the owner's approval. If you are taking your pet with you, you must respect these few simple, common sense requests:
- Please keep your pets off the furniture.
- Please exercise your pets outside the garden - and clean up after them.
- Please remove pet hairs from carpets before you leave.
- Please don't leave your pets unattended in the property or garden.
- Please do not allow pets upstairs or in the bedrooms.
Customers with allergies should be aware that we cannot accept liability for any suffering which may occur as a result of pets having been present.
15: Linen & Towels are provided.
16: You have read and fully understand the Important Information